An Indian based Business Process Outsourcing firm, ISON has indicated interest to enter into long term mutually beneficial relationship with the National Information technology Development Agency NITDA in Business Process Outsourcing.
The partnership would create 4000 jobs for Nigerian Youth in the outsourcing subsector of ICT.
Disclosing this at NITDA headquarter, the Vice President and Site head of ISON, Mr. Rajesh Sirkeck said ‘the partnership would ensure we utilize our collective synergies to positively impact on Nigerian youths and business with reference to Information Technology and outsourcing Processes.
He stated that the training would specially focus on IT essential which would be sufficient for them to work as call centres agents for communication companies adding that the company has trained 1400 Nigerian Youths.
He said the company offers opportunity for government to train the youths of the country for employability adding that they have found out that what they lacked is requisite knowledge of ICT
“The need for partnership with government agency becomes imperative in order for us to expand the scope and number of trainees. Right now we have office in Ibadan Oyo state but we want a national spread for the training and we identify NITDA as an Agency with Business Process Outsourcing.
There are challenges that are inhibiting our operation which we believe forming a synergy with government agency will resolve. The infrastructure challenge, security and space to expand the training centres are part of the challenges confronting us.
In his response, the Director General of the Agency, Mr. Peter Jack welcomed the idea of the partnership, adding that training youths on Business Process Outsourcing is one of the projects that is dear to the Agency.
He said the Agency would sign a Memorandum of Understanding with ISON to spell out the rules of engagement between the two and seal the relationship by formulating framework for the engagement.
He said NITDA would look at the challenges the company identified and look for way to ameliorate it to achieve the objectives of training the youths.
He assured them that by the time they sign the Memorandum of Understanding, ISON could explore the NITDA’s Rural Information Centres across the Country as call centres and at the same time use them for training of the youths in these communities.
He said using the centres for calls and training would increase capacity building and foster their sustainability to reflect the business model initiative.
On infrastructure, NITDA would collaborate with NigComSat to deploy broadband to these centres and proffer alternative backup with fibre optic. He added that a lot has been done to improve electricity in the country but the renewable energy like solar would also be explored.